Privacy Policy

Last Updated: 16 October 2026

Welcome to PuneFlatWala.com (“Website”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you share with us when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register an account, purchase a subscription plan, or publish a property listing.

Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Mobile number
• Account login details
• Contact information provided during registration

Property Information

• Property address or location
• Property type, price, and features
• Property photographs and descriptions
• Ownership, agency, or listing details submitted by you

Payment Information

• Subscription plan details
• Payment status and transaction reference numbers
• Billing information required to process payments

Online payments may be processed by third-party payment gateways. We do not intend to store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

Technical Information

• IP address
• Browser and device information
• Website usage data
• Cookies and similar technologies

Why We Collect Information from You

We use collected information to:

• Create and manage user accounts.
• Publish and manage property listings.
• Process subscription purchases and payments.
• Allow prospective buyers and tenants to contact property advertisers.
• Provide customer support and respond to enquiries.
• Send service-related notifications and important updates.
• Improve website performance, security, and user experience.
• Detect fraudulent listings, misuse, or unauthorised activity.
• Comply with applicable legal requirements.

We will use personal information for promotional communications only as permitted by applicable law and subject to any required consent or opt-out rights.

Sharing of Information

We may share information in the following circumstances:

• Public property listings: Information you choose to include in a published listing may be visible to website visitors.
• Service providers: We may share necessary information with payment gateways, hosting providers, analytics providers, and other vendors who support our services.
• Legal requirements: We may disclose information where required by law, a court order, or a lawful request from an authorised authority.
• Business transactions: Information may be transferred as part of a lawful merger, restructuring, or business transfer, subject to applicable legal requirements.

We do not sell personal information to third parties as a business practice.

Cookies

Our website may use cookies and similar technologies to maintain sessions, remember preferences, improve functionality, and understand website usage.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

However, no website or internet transmission can be guaranteed to be completely secure. Users should keep their passwords confidential and notify us if they suspect unauthorised account access.

Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain accounts and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable law.

Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and exercise any other applicable privacy rights.

You may also withdraw consent where processing is based on consent. Withdrawal does not affect processing lawfully carried out before withdrawal.

Certain information may need to be retained where legally required or necessary to resolve disputes and protect legitimate interests.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies before sharing information.

Children's Privacy

Our services are intended for individuals legally capable of using them. We do not knowingly collect personal information from children in violation of applicable law.

Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Grievance Officer, PuneFlatWala
Email: info@puneflatwala.com
Phone: +91 95272 40595
Address: Basil Chandrakant 2nd Flr, Shop No. 210, Datta Nagar - Jambhulwadi Road, Ambegaon Bk., Pune - 411046
Response Time: Within 30 days of receipt of complaint

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with the revised update date.

Contact Us

For privacy-related questions, requests, or complaints, please contact us through the contact details published on PuneFlatWala.com.

Website: https://puneflatwala.com